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- Emme Erre Inox SERVICE - The use of the Emme Erre Inox system implies full knowledge and full acceptance of all the conditions of this contract on the part of the Customer. Any different condition, possibly inserted by the Customer in the order, remains ineffective. Supply orders are considered final for the Client. By using the Emme Erre Inox service, the Customer undertakes to honor the obligations undertaken.
- EXPIRY - This contract is valid for one year, expiring on 31 December of each year. It is tacitly renewed and can be terminated by the parties with simple written communication at any time. The service is automatically put on stand-by after a period of 1 year of inactivity, and can be reactivated by contacting our sales offices.
- ACCESS CODES - The Customer is provided of service access codes. These codes are strictly confidential and cannot be transferred to third parties. The Customer is responsible for using the information and goods booking service. Pursuant to the "Privacy" law, the Customer is also responsible for the confidentiality of the information he comes into possession of, which cannot for any reason be disclosed to third parties.
- SURRENDER - The delivery conditions refer to the INCOTERMS in force. The goods travel at the risk of the Customer even if sold carriage paid.
- DELIVERY TERMS - The preparation or delivery terms indicated are calculated in working days. These terms are for guidance only and are provided without any guarantee. Inox Laghi srl reserves the right to change delivery times within 24 working hours following registration of the order, with immediate communication to the Customer. Delivery terms are always understood except in cases of force majeure. Any delays do not give the right to cancel the order or to substantial changes to the contract.
- NON-CONFORMITY - Any complaints relating to non-conformity of the goods must be communicated to us within 8 (eight) days from receipt of the same, which must be kept intact at our disposal for any checks. If the timely complaint is found to be well founded, our obligation is limited to the sole replacement of the goods upon return of the latter which must not have undergone any change in form or substance. Any right on the part of the buyer to request termination of the contract or reduction of the price and, in any case, compensation for damages or reimbursement of expenses incurred for any reason is excluded. No complaint can be asserted, not even in court, if the balance of the supply has not been paid.
- RETURNS - Returns are not accepted unless authorized by us written, and for unprocessed goods only.
- PAYMENTS - Payments must be made within the agreed deadlines. Delays in paying invoices give rise to default interest equal to the official discount rate increased by 2 (two) points.
- PRICES - Prices are fixed and invariable and are understood to be ex-works. Transport, packaging, analyses, tests and certificates will be invoiced according to the currently valid tariffs.
- GUARANTEES - The materials are guaranteed by our company in full compliance with the characteristics and conditions of supply specified in our order confirmation. Our Company assumes no responsibility once the applications or in any case the operations to which the supplied material will be subjected, at the buyer's or whoever on his behalf, will be subjected. Any certifications must be requested at the time of ordering and in any case no later than 10 (ten) days from delivery of the goods.
- VALUE ADDED TAX - VAT is applied according to the rules in force on the date of invoicing.
- JURISDICTION - The competent court and explicitly accepted by the buyer for any dispute relating to the application, interpretation, execution of this contract is, by exclusive, the court of Busto Arsizio (VA).